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Regional Director - Performance Team

Future

Remote
  • Job Type: Full-Time
  • Function: Operations
  • Industry: HealthCare Services
  • Post Date: 01/24/2023
  • Website: www.future.co
  • Company Address: , San Francisco, CA
  • Salary Range: $50,000 - $150,000

About Future

Future offers one-on-one digital training with fitness coaches, at home, at the gym, or on-the-go. Future pairs its clients with coaches who have trained pro athletes, Hollywood celebrities, and working professionals.

Job Description

When it comes to self-improvement, making progress is much easier with access to the right support and encouragement. That’s why we believe anyone with a desire to change their health habits for the better deserves a coaching experience grounded in real expertise and human connection, no matter where they’re starting from or where their journey will take them.

We designed Future to put personal training in the palm of your hand, because forging a bond with a coach whose fitness plans fit who you are and how you want to move shouldn’t come with a prohibitive cost or a rigid schedule. Future coaches are all about understanding and uplifting any individual with a desire to change for the better, and they’re always standing by to inspire action or celebrate progress. 

Because we believe anyone has the power to make a difference with the right support structure, inclusivity and encouragement are always a part of our plan. Our team represents a wide array of backgrounds and levels of fitness expertise, but we all share a desire to play a part in creating a healthier world. If you’re ready to embrace meaningful challenges alongside great people who you can lean on and learn from (and you don’t mind working up the occasional sweat), then Future is the right fit for you.

Regional Director

We are looking for an experienced Regional Director to lead the business operations for multiple teams of Squad Leads and Performance Coaches.

The Regional Director will own the profitable growth of a large P&L and the daily operations of 1 of Future’s 2 geographical regions that deliver world-class fitness coaching experiences to clients.  Duties include setting the strategic direction and guiding your region, setting quarterly objectives, evaluating and optimizing operational performance, ensuring company standards are upheld, and preparing operations and financial reports.

To be successful as a Regional Director, you will act independently to lead and manage leaders, ensure excellent service delivery, and achieve performance targets in a fast-paced growth environment.  You will also be expected to collaborate heavily with your Regional Director counterparts to innovate, maintain world-class service delivery, share learnings and advocate for your team's needs.

What it means to lead at Future

As a People Leader at Future you must have excellent People Management skills, demonstrate exceptional Emotional Intelligence, have a proven track record of Developing People and Creating Community for everyone on your team.

Additionally as a Business Leader at Future you must be able to manage the Mission and Vision of your unit. You must have excellent Strategic Agility, Business Acumen and Conflict Management skills. In addition you must display superb Decision Making and Change Management skills.

What you will do:

  • Own the profitable growth of a regional P&L in the tens of millions of dollars
  • Independently lead a geographical region of 8-10 squads, each consisting of 1 Squad Lead and 15+ Performance Coaches
  • Constantly assess and develop your team’s talent, getting the best from high performers and taking action to resolve performance issues that do not meet world-class standards
  • Own the delivery of world-class service quality to every one of the thousands of clients with whom your team works
  • Develop and execute the regional strategic business plan, translated into individual squad goals
  • Build and maintain playbooks, reports, dashboards, and metrics to monitor performance for your business unit, client metrics (activation, engagement, retention) and squad metrics (service quality, capacity, utilization)
  • Innovate organization and process changes, synthesize and share them with your peers and implement them across the broader Performance team and cross-functional teams
  • Lead, guide and influence decisions upward and among cross-functional business partners, including senior operations leaders, finance, marketing and product/engineering

About you:

  • 7+ years of operations or strategy experience with P&L or significant ownership
  • Experience managing large field teams with a wide variety of skills and roles
  • Entrepreneurial mindset, grit and hustle, with a strong bias to action and refusal to be blocked; if something you need doesn’t exist, you build it
  • Quantitative by nature and obsessed with process improvement
  • Experience working cross-functionally across large organizations
  • Experience with the fitness industry or the hospitality industry a strong plus

Life at Future

  • Join a diverse, passionate & driven team of all backgrounds
  • Accelerated growth potential. We rapidly advance team members who have an outsized impact
  • Competitive salary & equity packages
  • Comprehensive health benefits (medical, dental, vision) to fit your needs
  • Wellness & Work From Home subsidies
  • Flexible vacation policy

Equal Employment Opportunities at Future

We are committed to building a future where every member of our community, is healthy, cared for, and advancing forward together. Future is an equal opportunity employer. We do not discriminate based on gender, ethnicity, sexual orientation, religion, age, civil or family status, disability or race.

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